Terms of Service

Effective 26 September 2026 · Last updated 2 October 2026

1. Who we are

Montra Tarot (มนต์ตรา ทาโร่) is operated by Manatchaya Pongsamrit (มนัชยา พงษ์สัมฤทธิ์), known publicly as Ajarn Mew, as an individual sole trader in Thailand.

• Website: montratarot.com
• LINE Official Account: @061wprmv
• Email: montratarotmkt@gmail.com

By using Montra Tarot through any channel, you confirm that you have read, understood and accepted these terms. If you do not accept any part of them, please do not use the service.

2. What the service is

We offer two kinds of service:

1. Tarot readings via LINE or this website. Cards are drawn on our server, and an artificial intelligence (AI) system arranges the card meanings we have defined in advance to fit your question. Readings are written in Thai and delivered within the time stated for each package — except the Halo Moon package, which is a live conversation with our tarot reader.
2. Digital cards — image files from the deck we created ourselves, for use as screen wallpapers, as described in section 7.

3. Who can use the service

• You must be 18 years of age or older.
• You must have a working email address or LINE account that belongs to you. Readings require a LINE account to receive the reading; digital cards need only an email address.
• If we find that a user is under 18, we may end the service and refund the full amount.

4. Packages, products and prices

All prices are in Thai baht and include applicable taxes.

4.1 Readings

4.2 Digital cards

4.3 Halo Moon (live session) — appointment terms

Book through our LINE Official Account: agree a date and time that suits both sides, then pay.

The clock starts at the agreed start time. If you arrive late to a session that has already begun, we continue until the original end time without extending it.

4.4 Whispering Moon (daily subscription) — terms

• Renews automatically. At the end of each 7 / 30 / 90-day period, the next period starts automatically at the same price until you cancel.
• We remind you on LINE at least 3 days before each renewal.
• Cancel any time on LINE or by email. Cancellation takes effect from the next period; you keep receiving your daily card until the period you have paid for ends.
• No pro-rata refund for the remaining days if you cancel mid-period, because the service is delivered continuously and you have already received the cards for the days that passed.
• To stop a renewal, tell us at least 1 day before the renewal date.

We may change prices, packages or products in the future. Changes never apply retroactively to orders that have already been paid.

5. Ordering and payment

5.1 Ordering on LINE

1. You choose a package and type your question in LINE.
2. The system draws your cards immediately and shows them with a short introduction.
3. You pay using the method the system provides.
4. Once payment is confirmed, your order joins the queue for the full reading.

5.2 Ordering on the website

1. You choose a package or digital cards and enter an email address for your receipt and order link (for readings, you also enter your question).
2. For readings, the system draws your cards and shows them to you before you pay.
3. You pay on the checkout page of a licensed payment provider, by PromptPay or credit/debit card.
4. Once payment is confirmed, you receive a private link to your order on screen and by email.
5. For readings, you tap "Get my reading in LINE" on your order page to link the order to your LINE account, and the full reading is sent to you in LINE. Readings ordered on the website therefore require the LINE app. Digital cards do not.

Promo codes and promotions apply under the conditions and dates stated for each one. Discounts are calculated by the system, and the price shown on the payment page is the final price you pay. One code per order; codes have no cash value and do not apply retroactively to orders already paid.

Orders not paid within 30 minutes are cancelled automatically and nothing is charged. Any cards drawn are discarded and you can simply order again. This applies to every channel and product.

We never store your credit or debit card number. Card details stay with the payment provider.

6. Delivery

This section covers written readings and digital cards. The Halo Moon and Whispering Moon packages follow their own terms in sections 4.3 and 4.4.

The delivery times in section 4.1 are the maximum times we guarantee; readings usually arrive sooner. If we deliver later than guaranteed, you are entitled to a full refund (see the Refund Policy).

• LINE orders: the reading is sent in LINE.
• Website orders: the reading is sent in LINE once you tap "Get my reading in LINE" on your order page. The guaranteed time starts when payment succeeds and you have linked LINE, whichever happens later. If you haven't linked LINE yet, we remind you by email and the order keeps waiting for you.
• Digital cards: available to download as soon as payment succeeds, and can be re-downloaded within 1 year, up to 10 times per file.

You are responsible for entering a correct email address. If an email does not arrive, you can still open the link shown on screen after ordering, request a new link on the order-tracking page, or contact us.

Where a package shows a time range, the guaranteed time is the upper end of that range — for example, "1–2 hours" means no later than 2 hours after the guaranteed time starts as described above (LINE orders: when payment succeeds; website orders: when payment succeeds and LINE is linked).

The delivery clock pauses only when an order is held for care under section 9, in which case we refund you in full anyway.

7. Digital cards and licence

• What you receive: a portrait JPEG image 1,440 pixels wide, one file per card.
• The files are made for screens — phone, tablet or computer wallpapers. They are not prepared for print, and we do not guarantee print quality.
• Once paid, you receive a personal, non-exclusive, non-transferable licence to use the images on your own devices.
• You may not resell, share or publish the files, modify them for sale, or use them commercially in any way.
• Copyright in the artwork remains with Montra Tarot. Buying a file does not transfer copyright.

Refunds for digital cards are covered in section 1.2 of the Refund Policy.

8. What our readings will not do

For your safety, our readings will not include the following, whether or not you ask:

• Predictions about death, serious illness or divorce
• Specific dates and times, or any numbers for gambling
• Advice on gambling or lotteries of any kind
• Guarantees that something will or will not happen
• Diagnoses, prescriptions or medical advice

If your question falls into these areas, we will respond in a way that helps you reflect instead. This is not considered an incomplete service.

9. Care when someone may be struggling

If you or someone close to you needs urgent help in Thailand, call the mental health hotline 1323 (24 hours, free) or emergency medical services on 1669. Outside Thailand, please contact your local emergency number.

10. Prohibited use

• Using the service for unlawful purposes
• Sending harassing or obscene messages, or messages that infringe others' rights
• Attempting unauthorised access, probing for vulnerabilities or disrupting the system
• Using readings commercially, reselling them or presenting them as your own work
• Using the service on someone else's behalf without their consent
• Using someone else's email or payment details without permission

We may suspend the service immediately if any of the above is found.

11. Intellectual property

The card artwork, text, share cards, brand name, logo and every other part of the service are the intellectual property of Montra Tarot. You are welcome to save and share your own reading card privately or on social media, but not to modify it, remove our branding, or use it commercially. The licence for digital cards you buy is set out in section 7.

12. Limitation of liability

We provide the service as is and look after it to the best of our ability, but cannot guarantee it will always be free of interruptions.

Our liability for any loss arising from use of the service is limited to the amount you paid for the order in dispute.

This does not limit your rights under consumer protection law, and does not cover wilful misconduct or gross negligence on our part.

13. Changes to these terms

We may update these terms from time to time and will update the date at the top of this page. For material changes, we will notify you in advance by LINE or by the email you gave us. Continuing to use the service after a change means you accept the new terms.

14. Governing law

These terms are governed by Thai law, and disputes that cannot be settled are subject to the jurisdiction of the Thai courts. Please always contact us first so we can find a solution together.

15. Contact

Email montratarotmkt@gmail.com
LINE Official Account @061wprmv
Facebook Montra Tarot · TikTok @montra.tarot2

We reply to every complaint within 3 business days.